Whats included in our monitored support packages
Additional Services
You are able to tailor fit your support package around your needs, we offer a range of value add services and products which can further enhance your support offering.
On-Site Visits
Just because your support requirements were for remote / monitored support does not mean that you should not have the additional benefit of an onsite technician, as part of the support service you can either opt to have half or full days as you need them or block purchase time where you can use the time over the school year
Cloud Backup
GROVETECH have their own UK hosted cloud backup service where you can store all your critical MIS / admin data offsite, the data is encrypted and uploaded to your own secure vault and can be restored in full, or single files as required. Data packages start from 10Gb upwards.
Hardware Procurement
We work with the leading edge channel suppliers so we are always able to get the best pricing for your ICT hardware needs
Microsoft Licensing
As an authorised Microsoft education partner we are able to setup and supply your open license agreements ensuring you are only billed for the licenses you actually need, at the discounted pricing available to the education sector.